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robinpryor

Reviews(1)
 
byrobinpryor, July 11, 2012
2 of 2 people found this review helpful
Mosets Tree
If you can't figure it all out alone, good luck. The support is super super slow (at least 24 hour response time) and they tend to give the briefest response possible, almost always guaranteeing you'll have to get more specific in your question to get a more specific answer (another 24 hours).

Something as simple as trying to change the layout of the search module from vertical to horizontal has taken 3 days, still with no success.

The "support" forum is VERY inactive. You can ask there, but it's highly likely that nobody will ever answer. Look at the forum and you will see most posts have 0 replies.

I'm happy with the parts of the product that I've been able to figure out, but I'm totally disappointed with the company and the fact that I spent money on such shoddy support.