Even though this module is free and didn't work as I expected right off the bat due to an issue with a template that I was using, I received support within less than 12 hours from the developer via their website forum. They found the problem I encountered by taking the time to analyze my website and pointed me to the error in my template, which wasn't due to their module.
I implemented their solution and the module is working without a hitch! Receiving this level of support for a free module is a rarity in my books. Will definitely be turning to Pixel Point Creative for Commercial modules in the future!