I have a business where I needed a simple secured efficient tool to upload potentially large databases from my customers and I looked around and their tool JFU kept popping up as a good solution. I tried it and I have been satisfied for over a year.
I hired a local college student to do some customization for it and he said it was easy to work with and relatively simple to implement. He was able to create a plugin that emailed users after an upload to inform them that the file would be deleted after a set time had expired. This tool does a great job and our customers really love it. In fact several have put it on there own sites for personal family file uploads too large for email. I should talk to the man about becoming a VAR actually.
As for the support the "TinyWebGallery" team has been phenomenal. I have no complaints. They have overlooked my inexperience in there tools and been very prompt and courteous at answering my questions. Buy this product and never look back this choice will be the best decision you have made in a long time.