I will have to say that I had minor problems figuring out the program. this is because I am new to all of this, not because the product is hard to navigate. Once I understood it I fell in love with it.
I did have some issues that came up. One of them was that I needed to be able to count "clicks" on flash banners. Not only was the support rapid with their response, but they were right on target. I then had a problem with the flash program I was using. Dave and the crew at projoom got right on it and created a plugin for me that fixed the issues. They were not even their issues.
The best customer support I have ever seen, and I'm in the customer support field myself. You guys have given me a standard to shoot for myself.
Product works great too!