I have never known a company to provide such incredible customer service. They go above and beyond the call of duty.
If you are looking for a great product to produce friendly url's and you are looking for a company that provides great customer service then this is the product and the company for you.
There has been a couple of times where i have been stuck and thought there is no way i can solve this but their customer service said let us deal with it.
I only wished that all joomla components and extensions were as good as this and that the companies behind them were as good as these.
This company could teach lots of companies about customer service.