shootfast

Reviews(2)
 
byshootfast, August 7, 2009
SecureLive for Joomla
Everything with this module has been top notch. If nothing else, the service has been exemplary. On service alone I would give SecureLive ten stars.

I have been running this service for a little over a month now. It has stopped a few attacks and reported them to me as they happened. Mapping them out for me to see where they are coming from and alerting the SecureLive team, allowing them to do their job. The module was as easy to install as any other Joomla module.

Unfortunately I have experienced a few problems, but this is where the service comes in. It appears that the hosting company that I am using had a few weird settings that did not want to play nicely with SecureLive. The first time I installed it, it did not work properly, crashed my site actually. The live chat was closed, I called the Support # and got Jeff Brown on the line, the CEO and Founder of SecureLive (this man truly works too hard). He promptly called me back so that I did not have to incur any long distance charges (the 800 # was routing to an answering machine and I was too impatient to wait until the morning which is why I called the support line, this was about 23:00 for Jeff). He spent close to an hour on the phone with me, and my hosting company, working through the problem and getting them set up on their end so that his module would work for me. WOW, who does that these days, Jeff, YOU ROCK!!!

Since the first install and fix, SecureLive has had a few updates to their module (download and install the new version), and of course it seems that I am the type of person that if something is going to go wrong, it will go wrong for me (or maybe for my hosting company). I have had a couple of issues with new releases of SecureLive and Jeff has spent a few hours in total on the phone with me and my hosting company over a couple different things. I am a Canadian customer and was amazingly impressed when Jeff spent an hour or so on the phone with me and my hosting company on the 4th of July, 3:00am his time (he should have been partying, or asleep). Every time I have had an issue, Jeff has been there and fixed it promptly, or more importantly helped fixed it on my end because the module has worked properly, the hosting environment has been the real problem (can't wait to see the hosting packages that Jeff is working on!).

Buy this module, be happy supporting a man and company that you know will go above and beyond in service, while at the same time keeping your site up and running through all the attacks that are out there. Thanks for every thing Jeff!
byshootfast, February 2, 2009
MetaMod
Have been using this extension for about a week now and have not yet been able to use it to it's maximum capacity, but what I have been able to use it for as been great. The potential here is awesome.

The second comment to make is that the support for this extension so far has been amazing. I had a small display problem when using the extension, e-mailed Stephen and had a response within 15 minutes. WOW!! All fixed up and ready to go again. If a pro version does eventually come out (as mentioned in a previous response to a review) I will be one of the first to sign up. Keep up the great work and support!