I was able to install easily, and I didn't have any issues getting it to work with my site. I'm not sure how support is because I haven't had to use it yet. But I like that there is a website where I can throw my question on. Well developed component!
The only thing that I wish I was able to do was use this module for more than one area. I can only use it for one banner, one location at a time. Other than that I think this is one of the best enhancements I've given my site thus far.