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smcclure

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Jtag Calendar
★
Awful support and doesnt work in Chrome
bysmcclure, December 10, 2012
Jtag Calendar
Installed calendar in a regular Joomla template...the calendar was very "buggy" and would not load after adding more than 4 events. Tried contacting support and all they did was change my template (umm yeah) and then said "there it works." Tried contacting support after they changed my template on me and they have never responded since. I am an avid user of Joomla and its extensions...I would not at all recommend this product. Don't be fooled by its looks...its is extremely buggy and lacks any kind of support. If you're lucky, it might work in IE but realistically, who uses IE?
Owner's reply

Dear smcclure,

We are very sorry that you feel this way about our our Jtag calendar plugin !

We do all our development on a Linux environment, and use Firefox as our primary browser. We test all our extensions on multiple browsers, including Chrome and IE. Jtag Calendar component works fine in Firefox, Chrome and IE. This has been tested and validated by many live users of the calendar on a variety of browsers and Joomla templates.

Having said that, some custom templates cause Javascript conflicts that can get tricky to resolve! In your particular case, it looks like we have been unable to resolve some of your custom template conflicts on Chrome.

We usually try our best to get the component working with your custom templates but if our support is unable to get the component fully working with your custom template, we are more than happy to offer a full refund of your purchase. (as per our refund policy)

We apologize once again for not being able to get the calendar plugin working to your satisfaction on your custom template on Chrome. We have initiated a full refund of your payment.

Wishing you all the best in designing your Joomla website.

Regards,
JTAG Support

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