squishyalt
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First, Yoothemes has some good looking themes. But, when you have an issue with a theme or extension DO NOT expect timely assistance with your issue!
Their own terms of use state -- "7. Support
Please notice that we are not going to help you by email. Should you require any help regarding installation, modification or administration of our templates you can use the forum in the member area. YOOtheme is not monitoring these forum but we do our best to answer your questions. "
I effect, you buy the extensions and themes "as is".
If you are good with this, go ahead. Otherwise, i say steer clear of this outfit for any projects that require timely assistance (or any assistance with broken templates or extensions).
Yoothemes extensions and templates are NOT for business or any use that requires timely fixes or assistance. As a Yoothemes paying member, I know whereof I speak.
Consider yourself warned.
Their own terms of use state -- "7. Support
Please notice that we are not going to help you by email. Should you require any help regarding installation, modification or administration of our templates you can use the forum in the member area. YOOtheme is not monitoring these forum but we do our best to answer your questions. "
I effect, you buy the extensions and themes "as is".
If you are good with this, go ahead. Otherwise, i say steer clear of this outfit for any projects that require timely assistance (or any assistance with broken templates or extensions).
Yoothemes extensions and templates are NOT for business or any use that requires timely fixes or assistance. As a Yoothemes paying member, I know whereof I speak.
Consider yourself warned.
bysquishyalt, August 18, 2008
When I log into my server in FTP mode and try and upload a file, I get "Filename.ext : File upload failed. [Local file \'C:/WINDOWS/Temp/php383.tmp\' does not exist.]" or some similar nonsense.
I am using Joomla 1.5.6 - maybe the problem is there. But, I really wouldn't know as I could find no place on the extplorer site to ask for assistance.
The component may work well for some, but it doesn't work at all for me.
I am using Joomla 1.5.6 - maybe the problem is there. But, I really wouldn't know as I could find no place on the extplorer site to ask for assistance.
The component may work well for some, but it doesn't work at all for me.
I had a problem using the JCE editor and the default path setting, so I emailed Ryan.
He got back to me within the hour with suggestions on how to properly use the component.
Well, I still managed to find a way to screw it up, so I made a little video of the problem and emailed Ryan a link.
He watched the video and promptly emailed me back the reason for my issues.
See, I was trying to set the default path to the root directory. Well, you can't do that, for security reasons.
If it wasn't for Ryan's quick response, I would have wasted hours trying to figure that out.
As it is, I changed my default directory and all is well.
Thanks for the quick response Ryan! Sadly, I don't get that kind of response from commercial software.
Keep up the great work!
He got back to me within the hour with suggestions on how to properly use the component.
Well, I still managed to find a way to screw it up, so I made a little video of the problem and emailed Ryan a link.
He watched the video and promptly emailed me back the reason for my issues.
See, I was trying to set the default path to the root directory. Well, you can't do that, for security reasons.
If it wasn't for Ryan's quick response, I would have wasted hours trying to figure that out.
As it is, I changed my default directory and all is well.
Thanks for the quick response Ryan! Sadly, I don't get that kind of response from commercial software.
Keep up the great work!



