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Well. I am posting a review here because I've become disillusioned with JoomShopping. Well, the people behind the product at least.

The product itself is great. Easy to use, powerful for most mid range shops and free if you can put up with the copyright. We've all got to earn a crust and I bought a licence to support them.

But Jeez. Its so painful to deal with them it's like pulling teeth.

There is no change log ever, and the forum gets single or two line responses only.

Today I posted that there are users out there who are loyal, who want to see the product succeed but who would like more communication from the developers. Very supportive post even mentioning that I'd bet there would be users out there willing to man a forum for them. It also asked them why they didn't inform their customers that their new version, 3.4, has "many changes" (a reply to another a user when he asked what changes have been made) and these changes have broken two of my sites. Thank Akeeba!

I got a two line response from them.

"Download 2 version JoomShopping (3.3.2 - 3.4.0) Use Total comander for compare "template""

My reply was deleted. And it wasn't rude it just said EXACTLY MY POINT! 50'000 users have to compare templates or you post one change log.

Deleted.

So if you can put up with monosyllabic responses, changes where you have to guess what they've done and where you will have to spend time recoding all your template mods, use it. It's a fine product. Just make sure that you use Akeeba back-up and I'd suggest that you mirror your live site with a dev server. Try out any upgrades there first.

These guys could go places but with VM2 out and Hikashop offering outstanding support just make sure you know what you are getting yourself into with JoomShopping.