With the release of 2.4, I was blown away and also distraught as I was using a very custom template and the whole css structure changed. I found the forum support overwhelming and actually found a lot of my answers on there before posting. I was able to recreate my template in a day
JomSocial now have a ticket support system and I am impressed with the level of support that has been given.
I'm due to upgrade to 2.4.1 and I am confident in the knowledge that the Component and Support team will be there should I run into any trouble.
Thanks for some awesome development!