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theronin

Reviews(1)
 
bytheronin, August 29, 2013
Auto Group
The plugin works as advertised with minimal fuss. However, support is nonexistent. To clarify, it's not that they take a while or provide half answers ... there's NOTHING THERE!! Tried the support "group" (not forum, but they created JomSocial groups for each product ... right?!). Tried their email and even included URGENT in the title as per their suggestion. Not so much. All I'm trying to figure out is how to remove a "Add to Group" empty dropdown box that now appears on registration and in profile edit.
Owner's reply

We apologize for the lack of support, spam has become such an extreme problem that emails go to our spam filter when they shouldn't and the groups have turned into nothing more than a place to complain which makes it incredibly hard to help people.

We have taken action to simplify our site and are working to find non spam support requests in order to help those who need it, if you still need help please email us (please don't put URGENT in the title that has become an issue because people with even non socialables business have rendered it useless)