toomanylogins

Reviews(1)
 
bytoomanylogins, October 14, 2009
Phil Taylor's Blue Flame Forms
I agree with the earlier poster regarding what appears to be nonstandard implementation of this component and the installation of additional frameworks. After installing I do not know how this is handled in terms of a backup since the frameworks are installed by the component and not via joomla. From comments on his blog uninstalling
/upgrading has to be done manually. Not a great situation in my opinion.

However the main gripe is the lack of support. Blueflame go to some length on their website to explain the lack of a forum for this component. However with e-mail support for the simplest questions taking over a week for reply a forum would be a big help.

Two weeks on from purchasing the component I still cannot get the "pause form" functionality to work properly so I'm giving up.
Owner's reply

er? I think you are mislead - you install just like any other extension! To upgrade: you uninstall, and install the new version - all other upgrade tasks are taken care of for you transparently so you don't have to be a Geek or Code guru to do an upgrade - its that simple!

The implementation is also simple, you install the extension, and this provides everything it needs right in the /plugins/system folder :-)

Support: I answer all emails personally, I have corresponded with you over many times(25/Sept 25/Sept 29/Sept 30/Sept 2/Oct 14/Oct !!) and the root cause of your problem is a bug in Joomla 1.5.14 which is resolved in 1.5.15 already! This was never a bfForms issue :-) - Please do not leave misleading "facts" that are untruthful and lies.