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tread77

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Results 1 - 4 of 4
HelloMyPoints
★★★★★
Great Module
bytread77, April 30, 2012
HelloMyPoints
This is a must have plugin for JomSocial communities that use JomSocial UserPoints. Excellent support is provided as needed!!
Hotspots
★★★★★
Excellent Product An Support
bytread77, July 6, 2011
Hotspots
I was interested in building this functionality into my site and stumbled across this very powerful extension. The support was very fast and knowledgeable and the product is worth well more than the price tag.

Thanks!
Community ACL
★★
Not Enough Support
bytread77, May 18, 2011
Community ACL
I spent two weeks setting this up and essentially received no support.

I can appreciate the professionalism of the website the excellent functionaluty of CorePHP's ticketing system and forum and the maybe the power of this tool if you get it working, but that didn't help me at all.

I have setup four websites and am not a novice. I am sure some issue may have been a conflict with my template even, but that's just a guess because after two weeks of searching the forum and regularly updating my open ticket I never received an actual response to my issue. During the week (Monday through Thurday), I received responses every 24 hours but they were irrelevant telling me things I already knew. (Is it setup right?...did you add the helper.php...) It was like I was getting the run around and they were waiting for me to figure it out on my own.

In the end I upgraded to Joomla 1.6 for better ACL and lost a lot of money on this very expensive extension that left modules showing up everywhere for users who shouldn't see them. I followed the documentation, asked for suppport, and in the end wish they offered refunds.
Frontend-User-Access (pro)
★★★★★
Excellent Service and Support
bytread77, May 18, 2011
Frontend-User-Access (pro)
I received support over the weekend, when I had a questions and a conflict with my template and my purchased extension. Even though the developer was on holiday he responded very quickly and resolved the issue in two emails. The tools are great and work well. This sort of support is NOT very common and much appreciated! Highly recommended!
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