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obPHPlist
★★
Non existing support
bytubaad, September 27, 2009
obPHPlist
After buying and using it for a couple of weeks this is what I found:
- Integration with CB works except persons deleted in Joomla are not deleted in phpList
- Lists integrates into Virtuemart registration page but not with Account Mainenance page. So there is no way for a VM customer to edit list assignments through VM account maintenance. Must switch to CB account to do that.
- posting lists on the frontpage for easy signup does not work.

This product does not have bad support. It has no support. I sent a request about two of the above issues through Foobla online support ticketing system. No reply. After posting another ticket about the missing response an answer was posted: "Because our Ticket system has some problems so we are verry sorry. We are repairing this error. We reply to you as possible as early."
To me it looks as if the ticketing system works as it should, and that the problem is elsewhere. And if it doesn't work it would be easy to just send me an email with the solution while fixing their system.
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