usdhillon
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byusdhillon, April 24, 2011
Firstly they say yes for everything you ask for but do not do any thing. Such a waste of time. My hosted chat is not working from past 2 days and have business impact. I submitted a critical ticket. No response, only response I got that provide your ftp account. I provided this info as soon as I got email from them.
I would not recommend this for professional sites ok for hobbyist sites. I paid approx $1000 for web messenger and chat rooms.
In one of the past flashchat suppot email said " Our developer has eye problem and won't come to work for a week" come-on for god sake, I paid lot of money I don't need such lame answer.
They do not disclose lots of info when you sign up. They put their logo on the chat client. And ask for $200 to remove it. They are not fair.
Thanks
Dhillon (flashChat customer)
Owner's reply
Let me explain, the reason of the login error "format error of the auth-url response" is that our host server is blocked by the firewall of your server.
Therefore, we made a link on another server to turn around the block and then problem resolved!
This is a frequent error and we've added it to FAQ so that customers and our tech team will know how to handle it efficiently.
http://www.123flashchat.com/login-error
Thank you!
It's our fault that your chat and web messenger are down for 48 hours. No excuse, it shouldn't happen and we're really sorry.