Thank you for that. I spent a great deal of time trying to get the setup as smooth as possible so that most of the formatting is done automatically.
There is a big difference between what you are calling here "problems" (meaning actually personal development requests) and real component issues. We tried to help you customizing the product further in order to suit your needs, but especially when you want new extended features, we simply cannot provide full details, as the time does not allow.
In our forum you can find all the free tweaks and further customizations that we have still provided you for free, although this aren't by far part of the product support!
On this custom requests, each developer is requesting to be paid, since further customizations are not part of the extensions support! We feel it's unjust to receive such review, which has nothing to do with the component itself, especially after trying to help you for free, as long as it was possible.