I don't know who you are and don't know the reason I received this not good rating and review from you (I believe I give very good support for customers - you can see from other ratings and reviews for this product and my other products) :
1. You said that I didn't response for forum questions, please check my forum at http://joomdonation.com/index.php?option=com_kunena&Itemid=2&func=listcat&catid=60. No un-answered questions and I usually reply to questions in less than 24 hours .
2. You said that you contacted me via Skype. I am online on Skype everyday from 8:30am until 11pm everyday (my timezone is GMT+07), so I don't know why you didn't receive my response. I talk with customers everyday and there are no reasons I don't reply to customers.
3. You said you sent emails to me, did you send it to correct email firstname.lastname@example.org ? I check and reply to customers email everyday, so I am almost cannot miss your emails.
So if you are a "real" customer, please contact me ASAP to get support and you will get support FOR SURE. Please do contact me to get answers for your questions.