The Joomla! Extensions Directory ™

My client wanted a submission that he could just hit 'reply to' and it was a booking request for accommodation. This extension was perfect for his needs. Not only did the extension work, it had the flexibility my client wanted and support - well, fantastic. Douglas is a true professional and the sort of developer who should make joomla proud. If I could give 11 stars I would. Amazing support - so rare these days. If you are looking for a great extension with even greater support you have found it.

I love this component but I have had issues with support being somewhat erratic. When I first created my form, I had difficulties because I was running on the the wrong version of joomla and I received immediate and fantastic response from Phil. I was asked to send a support request and to ignore the request for 50 pounds. Yet I am receiving emails from paypal requesting payment. I rectified the issue with the version, and I encountered another issue with the form failing to send to me despite having configured (I thought) correctly). I emailed and emailed as this was an urgent job I needed to complete but after 5 days no response. There is no support forum (this has been suspended) so one can only wait for Phil to respond. I tried posting in the forum here and whilst I received a reply it did not help. I evetually nutted out the issue (not Phil's fault) but it cost me 10s of hours and alot of frustration.
It is a great extension, I love it. But support is erratic and seemingly expensive. I was assured that I would not be charged yet I am being asked for money.
I would like the forum re-established so that folk can help each other when Phil is too busy to help us. Plus I feel that 50 pounds is alot when one takes into account currency conversion. For me that is about $130 so that is a considerable sum of money.
Love the extension, don't like the lack of support infrastructure. Probably wouldn't buy it again because I look for ongoing support.

I have laboured with other form submission sotware but this is the first one that was up and running in no time. I just wish that I could get it to upload to access database - but in all other respects this is the best.