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Reverse Auction Factory
★★
Unsatisfied Customer
bywardb, December 4, 2010
Reverse Auction Factory
Well it's been about 4 weeks now since I bought Reverse Auction Factory. I must say I have been through a range of emotions over this time from the initial excitment of purchasing the product, to the great dissapointment of finding out that there are serious flaws associated with it.

I have been hopeful and do appreciate the time that certain support team members have provided trying to sort out some of the issues; however, I have now come to the conclusion that they can only (and no disrespect to the support members) put "band aids" on the myriad of problems associated with the product. In my opinion some serious time needs to be put into thinking through the basic fundamentals of user interaction before they can seriously think about calling it a commercial product. In my opinion 220 euros is far to much for Skepsis to be asking with the amount of bugs associated with the product.

On the bright side, I think the product does have potential if they can take the time to make improvements.
Owner's reply

Ward,

Thank you for your review. we value all reviews and feedback we get, mostly if it points out weaknesses of our products.

We have discussed the issues you pointed out with our team and we fixed all the issues you pointed out in our forums. We worked also towards improving the product on other levels, and we are confident that by upgrading to the latest version you will change your feelings towards our product.

thank you
Andy
The Factory Team

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