webcitz
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bywebcitz, September 15, 2008
We have been using billets for a little over a week now and it has been a great system for organizing support requests and responding to everything in a timely manner. The program is easily installed and configured to work with your necessary support fields. We ran into a simple problem with the program and Dioscouri responded to our support request within a few hours - they are very responsive and willing to help with almost any issue.
The program works great though. In our website we have it setup to allow registered members to submit business consulting requests which are automatically emailed to our support manager. The attachments area is nice because our consultants prefer to attach documents to help explain various ideas to our clients.
Highly recommended!
The program works great though. In our website we have it setup to allow registered members to submit business consulting requests which are automatically emailed to our support manager. The attachments area is nice because our consultants prefer to attach documents to help explain various ideas to our clients.
Highly recommended!
bywebcitz, September 14, 2008

