I instructed my client to purchase JoomD and at least 5 of the add on Apps. One of those is the Subscription feature.
After many tries and different ways to set up menu items, I got the dropdown menu to show up. It does display the form to create an entry for the directory for the Free option. When I try to add an entry for one of the paid subscriptions that I created, it will not let me do it because of a PayPal error. This is due to a bug that is in the back end configuration. It will not stay in "TEST MODE----NO" when saved that way. I go back to the configuration screen for Subscriptions tab and it is set back to "YES".
I don't like to assume anything. There is no documentation for this App and many others,(company always says it is almost done), no response, (I have posted in many forum posts trying to get attention in addition to my own posts, emails and support tickets within my own account and my client's account) and I wonder why that is. I have read a lot of excuses about not enough staff and if this is the case, then it is not ok to take money from people when an extension is not tested and ready. If your customers are to be testers then they should know this up front and get the extension for free an there should be a deal in place to trade that for their input. It is not ok to practice on us without us knowing it.
Having said that, I am very sympathetic. I design sites and I have been late. So getting back to clients with honest replies and doing what a company says they will do goes a long way for a reputation.
They have had time to post in their Twitter and Facebook accounts how they have hired new people and now they should address some of the dissatisfied clients too.
Who said running a company was a piece of cake?!!!
It's a tough situation I'm in. Personally, I feel like trash. all over for me.
There're not enough Joomla developers. There're dissatisfied clients.
We have been trying to hire new developers for four months now. There are just Joomla customizers out there. They dont know core Joomla.
I dont know what is next for me. I will just try to hold on to the rope, while things settle down. I am doing all I can to hire new developers.
For you Glo, I have emailed you to ask for refund for the subscription app. I apologies to all our customers for all the disappointment and frustrations. Like me, you too have been frustrated enough.