Thank you, there could be no better :) We're very sorry that you don't have enough experience to properly install and configure our component and have enough experience to lower our rating( We think TorTags installation easier of writing that review. And so think many of users using our component). All information about installing and configuring is described in detail at our site (steps, screenshots). Also, support always answers quickly, even on weekends. We're always happy to help you.
Sorry for your time spent.