Upon asking for a refund I was told they don't refund for "oops I made a mistake." Then a later email stated they mention it does not work with 3rd party content extension. I am not using a content extension. I will say this guys response time was fast but still not worth buying this program.
I don't know where you read that AL Ratings could work with all third-party Joomla components using content triggers, this is not a feature mentioned in the product description here or my site, so your negative review is not true. The AL Ratings is a JOOMLA CONTENT ARTICLES RATING extension as described in product information and is not an extension that you can use to rate all the Joomla components in the world using content triggers, That would be impossible to achieve because there are thousands of Joomla extensions that are available and new ones coming out everyday, so i do not block any component as you mentioned. The AL Ratings extensions is designed to rate Joomla content articles.
Finally, there are many users using this component without any problem to rate all their Joomla content articles on their sites and they are happy with the component. The product information and documentation is clear about how to use the AL Ratings component and is available online at any time, there is also a demo site to check working examples.