yamada
It does pisses me off that your not notified of this and that without knowing your serving their ads.
I did however expected some support but i didnt received absolutely no reply on my mail.
I can remember long ago when i started using artio the author was available on the forums to help but sometimes complained that all was still free.
I said at that time if we would receive proper support and a good working sef i would pay 25 euro for it..
And damn....thats what he did as it seems.
One minor detail,he killed the support.
Hello, for paying customers, there are other channels than forums that are ment for users to help themselves with out contribution from time to time - please see details at http://www.artio.net/en/support.
And please, next time, before critisizing get some info first.
I bought it a few months ago and was pleased with it as i use a lot of pdf files.
It does indexes well but i did discover a big security problem.
When people use the search and find contents from your pdf it shows exactly where the files are.
The address isnt hidden is any way.
I contacted the author asking him to take care of this.
He said .."that shouldnt be to difficult to do"..
But still nothing happend.
Next excuse was that were some changes in his private life and i said...ok i will wait.
Long time after that...same excuse..
Nothing is happening.
So its very disapointing that some authors dont take complaints serious,not even with commercial components.....in this case anyway.
First off, the change in my private life is I had my first child. Any first time parent knows the first two months are extremely hard and running on 4 hours of sleep isn't idea for writing code.
Secondly, this has been addressed in the latest version of PDF indexer.
Finally, this customer received a full refund because he misunderstood what the component was meant for.
i tried eventlist but was bugged by the venue.
Like another member said.. "Venue to be optional, and/or to enable one-off venues as well as pre-entered ones."
Seems to me that whenever you use functions you should give users the choice to turn it off.
so..i unstalled it again and used anouther component.
However it may sound positive i did gave it average.
Reason is :lack of response on demand.
As i was searching and hoping that it would include some way to import from mosets (look-a-like) i found myself disapointed.
Why should anyone go from mosets to sobi2 is a personal choice,but besides that...you cannot because there is no way of importing your data.
I was surprised to see after searching that more people requested it,and that was months ago,and replies after that weren't answered.
And as of this day there is no import function,to go from mosets to sobi2.
Pro Desk is very impressive and comes with a lot of stuff other systems dont have.
Ok it costs a few bucks but its worth it and im glad i bought it.
Very positive was that the author was very fast and supportive in answering my questions.
What i like most is the freedom i have in how i want to create everything and that there aren't any restrictions.
Its professional and personaly i think it can be used on every site thats in need of a good and reliable help desk.
With this component it shows once again how many skilled programmers there are.
i had another similar plugin installed but wanted to try yours...
works great,is simple but real effective...
thanks....
something is making the page wider suddenly.(even on authors site)
you cant add a video from the backend cause there isnt a save button,but it gives you the NEW button..
Furthermore....
if your server uses a few securities like mod_security....then you will have problems...
if you click on the next page image...(gopage)
Then it shows ...Not Acceptable
An appropriate representation of the requested resource..
And i cant find any way to add a video...
and when you click on main category the link is yoursite.com/#videotitle
and that doesnt excist...so you end up at the site index.
Also the author doesnt provide any support / forum to ask questions.
you must register to download so all and all together,...
a big 0 for the component and even less for the support on this.
Yes you're right for all these bugs. But...
A lot of people send mail or write to forums about these bugs politely. Before forums are opened, they all wrote to guest book.
Anyway for 0.2, trying to solve these bugs. Regards.
But if you have a fully packed website with over 20/30 components the chances are it won't work.
The tab is completely dead and doesnt show anything. The slider shows (the image STAR) but doesn't open and naturaly then the text doesn't show.
I did reported this to the author,he replied with the suggestion to put the mosShowHead() just before the closing head tag, just in case, but that didnt help.
So i can only say that if you have a lot installed/used on your site then forget about using it. It will conflict with other included scripts.
Most of the times, the problem is actually caused by the template. Most template providers prefer nowadays to flood their creations with js scripts that display some nice effects. But these effects can often interfere with other js scripts, like the ones used in this specific plugin.
So yes, moving the mosShowHead code lower than every js include in the template, usually does the job. But not always as it seems in your case, when as you say you have 20-30 extensions (!) loaded. I guess that maximizes possibilities of js conflict! ;)
because i didnt wanted to overwrite any files i used the guide to edit the 2 files in com_registration and joomla.php.
The edits for the joomla.php arent uptodate anymore and i couldnt login anymore.
Although it looked very promissing but still it doesnt work just out of the box.









