It's ability to manage not only helpdesk tickets but clients and SLA's as well takes to the top for Helpdesk extensions.
Not only does this component provide everything you need in a ticketing / kb / download system, the support is second to none. Each time I submitted an enquiry I received a response in under 24 hours.
Integration with Virtuemart, and activity governed contracts has allowed us to manage our requests and ensure our company remains profitable.
One of my favourite Joomla extensions and I have seen / used a lot of Joomla extenions !!
Great work guys!
We had been looking for something that could coordinate coupons on our Community Builder/CBSubs/Virtuemart based site and this works perfectly.
The inclusion of Coupons for a particular Shopper Group or even better, integration with CBSubs would make this component a must have for anyone using Community Builder.