The Joomla! Extensions Directory ™

Unpublished Reasons and How to Solve Them

Many unpublish reasons have issues related to them that are simple to solve.  This is a basic guide to what these reasons mean.

 UR1-Broken Links

Listing has been unpublished because the primary links (Project Homepage, Download) are not correct or the site is down.

Developers: This can sometimes mean that a link is redirecting incorrectly.  If you have recently changed your site/urls, then check there first.  Remember, no "File Sharing" services allowed.  You can, however, host a non-commercial project on JoomlaCode.org. Demo links must point to a non-production demo site or they can be left blank. After updating your listing and correcting the issue, please enter a support ticket.

 UR2-Non-functional

Extension does not function upon install.

Developers:  This means that the file you attached to your listing isn't installing on a fresh installation.  Once you have corrected this, please enter a support ticket.

 UR3-Vulnerable Extension

End Users: If you use this extension, there is a substantial risk that your site could be hacked.  Contact the developer immediately for a solution/patch.

Developers: If this is your extension, please review the process necessary to mark the VEL report as solved.  See http://docs.joomla.org/Vulnerable_Extensions_List#Developers_-_How_to_get_yourself_removed_from_the_VEL The VEL team must removed your extension from the VEL before we will republish the JED listing.

 UR4-Hacks Files

This extension hacks core or other extension files without warning.

Developers:  Once you have corrected the issue, please enter a support ticket.

 UR5-Per Developer Request

The developer of this extension has requested it be unpublished.  They may be taking a break or stopped development.

Developers:  If you would like the listing republished after you have requested unpublishing, please enter a support ticket.

 UR6-Changed To Commercial Distribution

When a listing changes it's distribution, the original listing is archived and a new one created.  A link is provided to the new listing.

 UR7-Under Investigation

An investigation of any nature can cause this unpublish reason. Most common are security reports (until the VEL Team verifies the report), voting/review issues, reports of call-home functions, reports of obfuscated code etc. Any issue we need to to look into will cause a listing to be unpublished with this error code. To avoid delays, while you wait for the investigation to conclude be sure you have the latest version of your extension attached to the listing.

 UR8-Copyright Violations

The extension was unpublished due to a violation of copyright.

Developers:  The JED Team may send you an email requesting further information, but often a copyright disputed listing is automatically unpublished.  If you would like to dispute this unpublishing and can prove that you own the copyright, please enter a support ticket.

 UR9-Violation - Licensing Restrictions

End Users: This extension developer restricts the license granted in a way that is incompatible with the JED Guidelines and/or the GPL License.  We recommend you review the agreement you made with the developer when purchasing this extension to ensure your rights are protected.

Developers: If you receive this Unpublish Reason you should immediately enter a support ticket after solving the licensing issues.

 UR10-Violation - Fraudulent Voting

This extension developer has created fake accounts to vote on listings and artificially manipulate the ratings/reviews in the JED or they have solicited votes/reviews in a way that is against the JED Terms of Service.  The JED Team considers this a substantial offence and has suspended the developer.  While they may have the opportunity to be reinstated, it should be clear that fraudulent practices severely hurt the community and ecosystem.  Additionally, when the listing(s) and account is reinstated, all votes and reviews are removed from all the listings the developer owns.

 UR11-Violation - Trademark Usage

Using the Joomla trademarks correctly is important to protecting the integrity of the trademark, the brand, and the community.  Often times, these errors only require the developer to submit a form or two and use the trademarks correctly.  Trademark usage requests forms can be found on the OSM website http://opensourcematters.org.

 UR12-General Guideline Violation (See Notes)

Some guideline violations require unpublishing of listings and/or temporary or permanent suspensions.  Please see the notes attached to the listing for more details. After updating your listing and correcting the issue, please enter a support ticket.

 UR13-Prohibited Marketing Tactics

End Users: This extension developer promotes their extensions in a way that is incompatible with the JED Guidelines and/or the GPL License.  We recommend you review the actual extension you purchased or downloaded to ensure your rights are protected.  Often, when this error is displayed, the listing owner has intentionally provided "promotional information" for a version of the extension that is not compliant with the JED Terms of Service.  This is considered a "Prohibited Marketing Tactic".  Additionally, the JED listing may be for an approved version, but the developer attempts to mislead the end-users into downloading/purchasing an encrypted or non-compliant version, or attempts to charge for a non-commercial version.

This UR Code also covers developers that attempt to manipulate the directory in any way.  This can include attempting to scrape the directory, artificially inflate the number of visits or in any way attempt to manipulate the ranking of a listing.

Developers: This error code is usually given to non-commercial listings that promote features/functions that are only available in commercial versions. It is also given for using the JED to advertise 'sales' and/or request reviews from your listing description.  If you receive this Unpublish Reason you should immediately enter a support ticket after solving the Prohibited Marketing Tactics issue(s).  As an additional note, any listing that links to a site that includes non-GPL Joomla extensions will not be published and/or de-listed.

 UR14-Non-Compatible With Supported Versions

The Joomla! Project supports different versions of Joomla (example: 1.0, 1.5, 1.6, 1.7, 2.5, etc) for various periods of time.  This error code means the listing has not shown compatability with one of the current supported versions.

Developers: This error is easily solved - simply mark the versions of Joomla that the extension is compatible with which are currently supported by the Joomla project.  Then, attach a zip file of all marked versions (see more details about how to name the attachment in the edit page of the listing).    After updating your listing and correcting the issue, please enter a support ticket.

 

UR15-Extension Contains Hidden Backlinks

As of September 2, 2013 hidden backlinks are not permitted in extensions listed on the JED. To correct this error, remove all hidden backlinks and upload the updated version of your extension to your listings.  After updating your listing and correcting the issue, please enter a support ticket.