OKT Ticket is a component that allows your customers to submit their issues/queries about your website/products, services. It is Simple, Responsive and Powerful customer support interface.
1) Can have n number of tickets and categories.
2) Can assign - user/manager to handle tickets of any category.
3) Having options for e-mail and attachment.
4) Customizable e-mail template options.
5) Template colors/background colors can be customized.
6) Static and customizable templates.
7) Mobile Responsive.
8) Build with e-mail replying option.
9) Status and category changing option is only for admin and assigned user.
10) Category changing option can be disabled for assigned users.
11) Automatic update status to new and replied e-mails.
12) Filters for tickets by subject, id, category and status.
13) Multi language support.
14) Cross Browsers Support. (Firefox 3.x, Opera 9+, IE 8+,Safari,Firefox MAC, Safari MAC).