RMA For Virtuemart
Joomla Virtuemart RMA- This splendid add-on has the feature which provides authorization to user in managing the concept of return and exchange in store. The process is a part of returning products in order to receive return or replacement based on admin's configuration.
-Allows user to replaced or return the products bought within limited period of time.
-The facility of RMA is made available to user once the status of order is set to “confirmed”.
-For a purchase with multiple products in single order, customer has the opportunity to return single or multiple items depending on admin's configuration at backend.
-Admin has the feature to design how he wants to display RMA reasons under various categories.
-Reasons and categories can be published or unpublished as per requirements.
-Admin can take individual action on each product in case of multiple product in single request.
-The option of re-requesting of items is available at user end if admin replace or decline any request.
-Mail will be send for every RMA request, communication message and action taken by admin on each request.
-RMA History page is provided at frontend to view the display of all RMA requests related to any order.
-Selection of reasons for return and replacement are provided to users with a dropdown configured by admin at backend.
-An additional comment box is provided at frontend to leave any message for admin in case of return.
-The option to define the return period of product is provided.
-A communication tab is provided at backend to communicate with users of store.
For any query or issue please create a support ticket here http://webkul.com/ticket