Help Desk

Let your team works and communicates with your customers with this Joomla help desk system component.

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  • Create category for help desk, set category for group user only.

  • Limit support by group user in help desk

  • Set moderator for category in help desk

  • Set moderator work on ticket in help desk

  • Admin/moderator can comment for other moderator, customer can not see the comments in help desk.

  • Filter tickets by status, assignment, over due date with help desk dashboard.

  • Custom auto alert emails

  • Support Gavatar for user

  • Admin can edit reply of ticket

  • Check latest edit/reply of ticket, so admin can work more efficient with this help desk

  • Check how long ticket is processed in help desk dashboard

  • Auto close tickets if customer do not reply after set time.

Let me know if you have suggestions for our help desk.

ST Comment

ST Comment

Free | Social Comments | neo
0 reviews
This plugin allow you to add disqus comment at the bottom of article of joomla. Note: it base on event onContentAfterDisplay , so your template is required to support this event.
ST Pay

ST Pay

Paid download | Paid Downloads | neo
0 reviews
The ST Paypal is a payment system build on paypal and Joomla. This paypal system allows you to distribute file for free or paid download depends on the plans. The customer will buy the plan they want then ST Papal can create for them an account with user group of plan. With this usergroup, they only access to your site content, files with permission you selected. Setup your paypal store First you need a paypal account. Install ST Paypal component Go to ST Paypal and upload your file you want to sell. Create plan with different prices and for different user group in ST Paypal Select plan for each files or restrict content Insert shortcode of ST Paypal in your article or module to sell it for your customer. Feature of ST Paypal Sell file or restrict content with ST Paypal Create paid download system with ST Paypal Create subscribe system with ST Paypal. Create user with group depend on price of plan in ST Paypal Set the limit time for plan in ST Paypal Limit share account download in ST Paypal, prevent customers share for other. Test mode for Paypal Sandbox Paypal IPN message logging. Edit message alert for customer. Do not required create account to buy on your site. ST Paypal will auto create account for customer. The Customer area for users, so they can manage the files they can download and the plan they bought, download invoice pdf. Admin can easy add/edit transaction in ST Paypal Support Coupon Code with ST Paypal Support PDF invoice with ST Paypal ST Paypal create user depend on price and group, so you can easy to create support system. Let check our ST Support component for Joomla Custom buy now paypal button. ST Papal provides buy now button with shortcode, so you can put the buttons everywhere. Report/filler transaction of paypal for admin. Support all paypal currency codes. Support Paypal country codes. Usage with ST Paypal Create paid download system with ST Paypal Create simple store to sell downloadable and provide support with ST Paypal and ST Support Create membership site with ST Paypal Create site to sell restrict content with ST Paypal Create site to provide support depend on user group with ST Paypal Suggestion for ST Paypal If you have any suggestion to improve our product, please let me know.
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ST Support

Last updated:
May 30 2015
Date added:
Apr 08 2015
GPLv2 or later
Paid download

This extension does NOT implement the Joomla! Update System

Demo Support Documentation
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