How about offering direct personal face to face contact to your customers on your website? Your visitor can start a real-time video call with you when you are available and from any page you want them to, including online payment for your service! Webcamconsult is a premium web based video communication solution. Your customers or clients only have to click one button to initiate the video call with you. The way to improve your service efficiently. Research shows that webcam consultations are 40% more efficient than consultations by telephone! And everybody knows that a face to face conversation goes a lot quicker than typing text in a chatbox.
Patient / client can book appointments themselves
New booking widget: this makes it possible to show clients a booking agenda for each practitioner on your website or portal. In the same way as for example with booking .com for hotel reservations, patients / clients can book a consultation with the desired practitioner on the desired date and time. In the dashboard, the availability of each practitioner can be stored in a calendar (timeslots) and you can set how many consultations are possible per hour.
Charge money for your consults
Since April 2018 it is possible to offer webcam consultations via our platform against online payment, both on appointment and walk-in hours via your website. It is very easy to set up your rates and VAT rules, connect to your own Paypal account and start to charge your clients for your consults!
- Visitors are able start a real-time video call with you from every chosen page of your website.
- They can pay online (Paypal, credit cards) for your consultation at your configured rate
- You will see them in your digital waiting room
- You then initiate the video call with lots of facilities e.g. screensharing, file sharing, appointments, group meetings, quick consults, etc
- Webcamconsult is a premium plugin. Free trial period of one month.
- Change color schemes yourself.
- Add a company logo and names of agents and departments
- Customizable screens: you are able to show your own content.
- New! Pop up version widget. Replaces “can I help you” chatbox. A face to face consultation is far more effective for your customers!
Examples of use cases:
- An alternative for physical health care consults.
- Additional communication options for home care.
- Deployment as a first point of contact, for example, an interview with services such as lawyers, accountants or for example mortgage consultant.
- Digital box at municipalities and other authorities.
- Direct help for online tutoring.
- For additional service at online shops, where a chat feature is too limited.
- The recruitment and selection process. Read more in our whitepaper, Live online recruitment. For pricing, please go to https://www.webcamconsult.com/en/online-subscriptions-webcamconsult
- Download the extension to your local machine as a zip file package.
- From the backend of your Joomla site (administration) select Extensions - Install/Uninstall.
- Click the Browse button and select the extension package on your local machine.
- Click the Upload File & Install button.
- Login and configure the plugin by going to the 'Webcamconsult' menu that appears in your 'Components' menu
- You subscribe for a free one month trial on https://webcamconsult.com/en/free-1-month-trial-webcamconsult
- You can now add Webcamconsult widgets fom the Extensions - Modules menu item