I using jNewsletter for several years now and always had good experiences with the support. After my last experience with their very quick and helpful support (instantly, by chat), I decided to write this review, just because Joobi is doing an excellent job.
jNews does exactly what a newsletter should do. It manages the subscriptions and help me send my messages very easily. Sending an article from my website to 1000 adresses takes less than 30 minutes. Saves a lot of time!
Yes, of course jNews has some problems (as all fast developping software...): on my sites, the licence sometimes doesn't work anymore. The Joobi support fixes it in a few minutes. Same for upgrade issues (plugins didn't upgrade, etc.), support is always very kind and helpful.
Anyway: a happy customer who recommends this component!