I had a problem with a component of joobi and went to the website. You can chat with the support very easily and they give you a patient halping hand at one!
I have never seen a better support for a joomla component before!
They fixed my problem directly and very professional. I nearly was ashamed about the patience and the time it took.
If you are searching for a professional newsletter component for Joomla - take it! I do not use any other tool any more. The money is little for what you get. And the support is the best!
Thanks again especially to Cherryl - *****