I have been using JoomShopping for several months now for my survival gear and camping equipment site. The component has been easy to use and I have found the additional modules/addons to be reasonably priced though the component functions fine without them. As my prepping site grows, I am hopeful that I can buy the full version. As far as support is concerned, I have found almost all the info I need on the forum, though their response to my inquiries have gotten either a very slow response or none at all. This is why I am not giving 5 stars.