I was fooled by the reviews before and bought this product.
The reason I bought this is in the hopes of a better downloadable products system than the new VM2.0.
This seems to achieve that, but the rest of the component is barely functional on joomla 2.5. The thing that bugs me the most is how painfully ugly the default theme is, somehow they managed to come up with something worst than the VM default.
The 1000+ templates they advertise are pretty much opencart themes and out of 47 that I tried (just counted my downloads)not ONE works out of the box. (not suprised since this is pretty much opencart in a joomla wrapper). This is a fresh joomla install with the default theme, so no room for 3rd party conflicts by the way.
Moving on I go for the last option of making my own theme, however that seems to be near impossible at a productive rate. Why? Because of silly mandatory caheing on part of opencart's vqmod plugin which CANNOT be disabled and the clean cache option doesn't seem to work. Short of perfectly coding your template then uploading it this is just a nightmare!
OK, forget the fact that the store will resemble Freddy Krueger after a bottle of whiskey.
Everything else needs at least a few extra clicks and page loads to get it done due to the lack of an apply button.
This has the WORST!!! and i mean the worst file manager system that I have to use every time I want to add any sort of image or downloadable product. It reminds me of java apps and IE 6 from 2001.
Then I came in contact with the checkout process and what the customer might have to deal with on the front end.
More clunky JS drop downs and cart functions, 7 step check out process, where you need to place your order, verify your order, verify all your address and account information in separate steps, place your order and complete your payment.
Customer gets an e-mail with the expected "hey thanks for the order here's your link to download your purchase" But when you click on it it doesn't take you to the download but the order page, with the only option in a drop down to either add the product to your cart again or return the product. WHY ON EARTH do I need to prompt a customer to add the same product AGAIN or return a digital photo? Upon closer look it turns out I need to do some quite heavy modding on the core files to fix this reticulated option.
For the customer to actually download the thing they purchased then need to go to their account and select downloads from there. Unless you are a developer or a return customer there's just no way a normal visitor can figure all the red tape without help. I can already see the endless support e-mails filled with confusion on how people can get their products.
If you chose to use this for selling of physical products it might work for you better, but I guarantee you will have issues with styling. If you need just a store, go with the full and FREE opencart. This doesn't take advantage of any of joomla's functions just puts opencart in a wrapper. If you want your store better integrated with joomla go with VirtueMart.