In an attempt to learn the product, I was overwhelmed by the number of css files and the complexity of how they work together. I was completely unable to make what should have been simple color and design changes.
The next day I asked for a refund based on their posted Refund Policy: "All purchases at smartaddons.com are covered by our " 7 days No Questions Asked Refund Policy". Usage of our products for 7 days, will assure of our high quality Templates or Extensions and incase you are not convinced, you can ask for refund, which would be duly processed back for you, no questions asked."
I've submitted three refund requests WITHOUT REPLY, so I've had to submit the issue to PayPal for a refund.