Profile: Adrian Amos

Simple Setup, Excellent Support

Posted on 04 August 2011
Very simple to setup and most importantly excellent support.

Sent an email saying that I really liked the extension but would've liked to have seen a message letting subscribers know that they need to check their email to confirm their account. Received a very positive response to my feedback and it's been included in the most recent update.


No Reply to request for support

Posted on 17 January 2011
My review is for support only at this stage.

Because this was a new component I couldn't find any reviews. I always like some real user reviews and some response to those reviews, and an indication of support before I purchase anything. I contacted JoomlaXTC for some more info but unfortunately I didn't receive a reply.

I've seen poor reviews in this forum before that have been responded to by the software maker. My preference though is that I receive a direct reply to instill some confidence in support.
Owner's reply: Support is not done by email -> but through our support ticket system:
No extensions found
No extensions found