Profile: Steve

Excellent Extension; Excellent Support


Posted on 02 August 2011
Okay...I might have given it 4.5 stars if that was possible. But definitely more of a 5 than a 4. The only problem was that it didn't work perfectly at first in my 'test' site while I was upgrading from Joomla 1.5 to 1.7. I thought I was in for trouble. But I got a reply to my help request very quickly, telling me that it should work when I move my site from a subfolder and go live, and even gave me a fix if I wanted it to work under my test environment. (I was almost ready to go live so I didn't bother with that fix.)



Bingo...just as predicted, as soon as I took my upgraded site live, AjaxChat worked immediately...no other fix needed. It does what it advertises cleanly and efficiently.



Good product/good support. Can't ask for anything more.

Simple and Effective


Posted on 01 September 2010
Just like I like things...does what it says and easy to use. In addition, I had a problem at first...totally my fault and so basic I'm too embarrassed to describe...that allowed me to test support. I got a near-instant reply.



Kudos.
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