Hi, i’m using RSS Factory since age on my blog, and i just moved of host, so i faced an annoying error message on RSS factory that forced me to upgrade the module, so i pay nearly 40€ for that, but the error remain, it was determined that the error message was related to the new open base dir restriction that my host use, (you have to know that open base dir is a good pratice recommended for joomla for security purpose) so Erick gave me a release 3.22 of the module who was seem able to handle such restriction, i installed the module and the message went, but when updating the rss flux the module hang on « processing request » and nothing happen, if you refresh the page the flux is well updated but that a shame for a module of this price, after nearly two week of figth, the final word of this « factory » of non sens is :
We already replied to this in previous tickets.
Its not a component issue, its a hosting issue.
SKEPSIS Consult SRL / The Factory Team
So if you plan to use this module check that your host don’t use open base dir, or you will have no support at all,