Profile: Ursula Friede

80

Best customer Service


Posted on 20 June 2016
100
Functionality
The functionality is very good. I'm an "old" OSE Security customer and the improvements they have made to the software are amazing.
100
Ease of use
Very easy to use. You hardly have to read the instructions, it all just makes sense.
100
Support
You can't ask for more. Sean helped me so much with an installation problem, due to an old OSE version I had on my server - brilliant.
100
Documentation
Haven't used the documentation much, but it looks good.
-1
Value for money
I used this to: Several webpages.
80

Perfect


Posted on 27 April 2016
100
Functionality
Very good. This is the first professional looking free contact form that I've found.
100
Ease of use
Super easy! Installed - selected parameters - done
100
Support
Not needed so far, because it is so easy
100
Documentation
Not needed either
-1
Value for money
I used this to: My webpage
Owner's reply: Thanks for taking the time to give CoalaWeb Contact such a glowing and detailed review I really appreciate your feedback. Feel free to drop by the forum with any ideas for improvement or feature requests.
100

Best customer support you can wish for


Posted on 26 April 2016
100
Functionality
Functionality is very good. It does everything I need for my webpage.
100
Ease of use
The components and modules were very easy to install and to use. I just needed help with the design.
100
Support
The customer service was amazing. Dam is one of the most helpful people you can imagine.
100
Documentation
Documentation is very good and easy to follow.
100
Value for money
Very good
I used this to: Estate Agent Webpage
100

Customer Service Top


Posted on 06 November 2012
The best extension is not a great experience when the customer service is poor. You won't have this problem with Artetics. I've been using this extension for 6 months now and took advantage of the customer support twice so far. I'm amazed how quick you have an answer back and the problem solving quality was just top. Thanks very much. I highly recommend Artetics.

Best Support Ever


Posted on 14 January 2012
I purchased this product 3 days ago. I had to use the support straight away, because I had some problems with installing the software. I have to say, the support is amazing. I've never experienced this in my entire life. Fast, friendly and no "I guess it could be this, try this...." emails backwards and forwards, they really looked into the problem and solved it straight away.



I bought this product, because my web page got hacked. I'll post another review when I have more experience with the product itself.
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