I think the functionality is probably OK.
Ease of use
Seems fairly easy to use, based on demos. Need to see it in action w/ customised fields.
As a first time user, I'd appreciate a higher level of support, perhaps even a list of consultants who can customise.
The documentation is not very intuitive to navigate. Email responses are riddled with broken links.
Value for money
I'm still determining financial ROI. The high price, as compared to other Joomla components, might be worth it for more energetic support.