Profile: jacie rivas

Best Tool for the Job + Excellent Customer Support

Posted on 25 July 2012
I build websites for non profit youth sports teams and did a lot of research before purchasing Gridiron. I have found this program to be the best one on the market.

I am an intermediate self-taught Joomla user and had no problems downloading the software, installing it, or even configuring it. I only had to cross reference the documentation a few times because everything is so easy to understand through the UI.

My client is delighted with their website and especially the features that are available with Gridiron.

The flexibility in setting up pages/menus, the ease of use of the administrator back end interface and the ability for site admins to make only the edits I allow them to through the front end (like managing schedules, adding teams, etc) allows me to control certain elements myself (as the webmaster) and my clients to be self sufficient in the areas of content management that I don’t need to be involved in.

Additionally, EVERY time I have submitted a request for information, not only do I receive an instant confirmation of the request, but the developer (Brook) emails me directly and helps me 1:1!

To have such a professional and high quality tool at my disposal but also the personal customer support touch is a rare combination.

I’m extremely pleased with Gridiron and feel fortunate to have found the perfect program for our needs. Well done, Brook! And thank you for all you do.
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