Profile: Amy North

20

Would love to see if reviews are true


Posted on 11 December 2012
Read the great reviews, liked the demo. Went to download and saw the option to complete an offer. A no time was I asked to create an account within Moonsoft. Completed the offer and received the link to download immediately, however you need a username and password which I never created and was never offered one. So I have paid $ for an offer and still have no software and no response from Moonsoft. Not a good first impression
Owner's reply: Hello,
sorry but we replied to your email asking for instructions to download same day we received it. We explained you don't have to create an account with us, that it's automatically activated (and we also checked for your case it was properly done). That you could recover your password introducing your email at our site, and that you could contact us again in case you wanted us to reset your password from here and send you new data. Seems you aren't receiving our emails? Please check your spam folder, or let us know other email to contact you. We look forward you can download and review this comment, because it's about a downloading issue, and not about the extension itself.
Regards
Moonsoft Team
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