I choosed a great template from Joomlaman, they have done great job! JM Deluxe Layer Slideshow did not appeared to all other browsers except firefox, so I submitted a ticket. They took more than one month to tell that is my server issue, and when the install my backup to their localhost, everything is great "I do not believe it". The support told lies that she is developing my site in order to solve issues, and after one week I contacted, she told me that everything is great with no change. They never discussed for refound or apology. Just said that it was my problem. One month losing time, with unanswered questions, lies and general replies makes me think that their support is terrible.