Profile: Steve M

70

Great little extension!


Posted on 10 January 2015
95
Functionality
Works straight out of the box! Not had any problems with the extension conflicting with any other extension or template.
95
Ease of use
Very easy to use. Install, pick font and style, pick position and enable. That's it!
90
Documentation
Very easy to follow.
-1
Value for money
I used this to: Reminders for the users, i.e. when filling in help requests, to include all details.
20

Problems.... No support


Posted on 08 August 2014
I liked the demo so I installed the component on a clean Joomla! 3.3.3 site - what a mistake that was!!



BE WARNED: There is NO support whatsoever for the free version. You can view questions in the forum, but you cannot see the answers (if they are answered!) without a subscription.



This would not be a problem if the extension works straight out the box, but it doesn't!!



These are some of the major problems I have found;



1) Cannot create a new slider - the button is missing!!



2) Even though it says changes are saved, they are not.



3) Cannot delete layers, the only one you can delete is the one you've just created. Selecting a layer and clicking the dustbin does nothing.



4) Couldn't uninstall the component either due to a manifest file missing, so had to restore my site from a backup.



So, in summary... if you want an extension which doesn't work, cannot uninstall or get support for, then this is for you. It had promise, but the execution is poor.
Owner's reply: A1) Cannot create a new slider - the button is missing!!

R1) This is a logic we followed the Joomla article creation guide, where you will need to create a New Category before adding new slide to the component, but we will fix this in the future version where the category will be included.
====================
A2) Even though it says changes are saved, they are not.

R2) Sorry if you have trouble using YESlider, can you give me some insight on how this happen, we are here to help. Even the forum is for support subscription customer only, you can reach me at vincent@yeedeen.com or our lead programmer feng@yeedeen.com
====================
A3) Cannot delete layers, the only one you can delete is the one you've just created. Selecting a layer and clicking the dustbin does nothing.

R3) If you can contact me and give me access to the back panel, and we can have a look and quickly fix it for you. And sorry if you are having trouble with the slider. But we don't see the problem you are having, can we know what browser and platform are you using?
====================
A4) Couldn't uninstall the component either due to a manifest file missing, so had to restore my site from a backup.

R4) We had tried to uninstall in our local and dev site, but both seems working, maybe some file is missing during download or upload? We will have to have a closer look, if you can give us some access we can help you with the fix.
40

Problems, no Support!


Posted on 01 August 2014
I could not use all the functions of the extension (Print Screen) due to a "do you want to access the clipboard" message every time a page loaded.



I contacted support for help, but have received no reply. Will be uninstalling the extension which is a shame because the principle is great.
100

Nice, Simple, Easy!


Posted on 01 March 2014
I needed an extension to create a global welcome for the website I'm currently building, and found this little gem!



It does exactly what is says on the tin. I had the extension installed and working on J3.2.2 within 10 minutes. The editor 'button' is a nice touch which makes entering the string very easy.





I did have a small problem with the extension (which turned out to be a spelling mistake on their website) but a quick email to the Support Team resolved the problem.



I received a very professional and courteous reply from Konstantinos within a couple of hours of emailing. Can't ask for better than that!



This is a nice little gem of an extension!
100

Great Extension and Support!


Posted on 22 February 2014
I needed this extension for my Forum so users knew how long they had left to post.



Installation was easy and trouble free on J!3.2.2, but I did have a problem with one of the digits not being aligned properly.



Within 20 minutes of contacting the support team, they sent me a 'fix' which has sorted the problem. Excellent all round - recommended!!
100

Excellent Product, Excellent Support!


Posted on 12 February 2014
I needed a Testimonial function for my new website, and this extension fits the bill perfectly.



The extension was easy to install and configure. I ran into a small problem, posted the issue on their website and I had a solution from Adam within an hour - can't say better than that for a FREE extension!
40

When it works its great!


Posted on 04 February 2014
I was, at first, glad to have found this extension for a recent project.



However, I soon found getting the extension to work was very hit and miss, try it on a non a joomshaper template and you will all kinds of problems.



Support is very patchy, with most replies being along the lines of "try another template" when reporting problems.



This could be a great extension - if the developers put the time and effort in fix the 'bugs'. A great shame.
100

Excellent all round!!


Posted on 22 January 2014
I have been looking for an extension like this for a long time. This does exactly what it says on the tin!



The extension was very easy to install and configure on J! 3.2.1 and I had it up and running in minutes.



Support is First Class as well. I ran into a problem changing the text in the 'Are you Sure?' dialog message, so popped the question on their website and it was answered in minutes. Excellent.
Owner's reply: Hello,

Thank you so much for appreciating us.

Funciotn90
100

Great!


Posted on 14 December 2013
Installed and configured in minutes, and works as described without any conflicts or trouble.



Thanks for a great extension... Excellent!
20

Good concept, Poorly executed.


Posted on 24 November 2013
PROS: The extension was easy to install and configure - but that's where it ends.



CONS: Raised ticket to report a problem, but was told after 2 days that ticket's are for 'commercial' products only, and have to use the 'forum' - this isn't mentioned in the JED description!



Raised post on Forum as suggested, and after two days, I am still waiting for a response.



RECOMMEND: No. I've now uninstalled it because there's no point if it doesn't work properly!
Owner's reply: Why did you not check forum? We have a Topic for the extension there.
http://www.nootheme.com/forum/noo-ticker

You've submitted a ticket on holiday. So we couldn't answer you soon.

Thank you.
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