Profile: Scott Robins

1

Rubbish Support


Posted on 18 January 2016
1
Functionality
Title and meta data not working
1
Ease of use
Title and meta data not working
1
Support
Absolutely rubbish support, They are blaming our hosting and we are using a VPS server and we can't access the title and meta data section.
1
Documentation
1
Value for money
none
Owner's reply: Hi

We unfortunately have a conflict with this user, who doesn't want to hear that his VPS is timing out while running a (complex) database query and that there is probably something wrong with his VPS MYSQL configuration. Providing configuration values for MYSQL is totally out of both support and simply our knowledge and abilities.


40

Not bad, but needs work


Posted on 15 October 2015
60
Functionality
Please add sort options on the columns. and add filter's on images ie "Processed" , No Savings , and Not Processed.
60
Ease of use
If you have lots of images its easy to use once, but after that its not as you cannot filter or sort.
-1
Value for money
100

Fantastic !!!!


Posted on 02 October 2014
An absolute must have for anyone who has a lot images on their website, improves page loading time, and the support is amazing, within one day of contacting them, they resolved our issue. Thank you so much !!
Owner's reply: Thank you very much for your review!
100

Brilliant !!


Posted on 03 October 2013
Fantastic addition for any web site. Support is top class, had a problem with caching urls and Jotcache helped my tweak cache on our site..thank you so much !
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