Profile: Martin Lines

43

Great extension - terrible support


Posted on 25 October 2018
80
Functionality
Excellent, extends the Joomla environment to create custom interactions with users
65
Ease of use
Requires good knowledge of database and php get to the most out of it
20
Support
Terrible. Access to the support forums has been withdrawn for new customers. Website states support is under review (August 2018)
50
Documentation
Wiki is good, forum looks useful if it was possible to access it
-1
Value for money
I used this to: Building custom forms on a website
60

Excellent product, excellent team


Posted on 23 December 2015
70
Functionality
The free version has more limited functionality but the firewall function is available and is excellent. Scored on free functions
80
Ease of use
Works straight out of the box. Needed some tuning to be compatible with some social connectors I use as it blocked them.
100
Support
The real strength of the product. Althought I used the free version the staff responded promptly to my requests for help.
50
Documentation
The documentation refers to the older version in a lot of places so the Ver. 5 look is different
-1
Value for money
I used this to: protecting 3 x Joomla based sites. So impressed with the support that I have now paid for the full product. I do not normally write reviews for software but I have been so impressed with the support response I got that I felt I needed to reply. Essential for Joomla sites.
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