Profile: hacksider

80

Well, almost no support...


Posted on 31 July 2014
I think they really support jomsocial but easysocial support is virtually a no-reply support.



I can't say they are really bad since I use their other extensions for some clients using their accounts (I encourage them to buy for themselves for long term support). Then I tried their easysocial profile, and I did report that their plugin doesn't work with usernames with numbers. 48 hours have passed and still no reply.
Owner's reply: Hi
Sorry for the late support as it is the holiday period here. All support tickets have been responded now.

Works as described, but there's more!


Posted on 29 May 2011
I really appreciate the module in every aspect, as demoed. But what really amazes me is the after sales support. I didn't expect to receive a response from the author in less than an hour (since most tickets gets resolved in many websites in 24 to 72 hours, which is also acceptable).



Anyway, about the module. It works as you can see in the website, and it really does improves over time (which I really dont expect for a really great product at start). This helps my buyers to pick what they really wanted. Fast and very straight forward. 2 thumbs up for the developer!

Great Component!


Posted on 26 May 2010
All I can say is this is a good addition to the k2 component specially when you want a customizable store. The only thing that seems to be not right is you cant see the module when you're browsing other pages. Hope that the developer create that in mind too. Anyway, since this is free, I give this 5 stars!

Great support!


Posted on 27 April 2010
Even though the developer is a 1 man team, he handles every request accordingly. It may take time (well, as a developer I understand that he have to think on development and bug testing too) but he will try to do his best to deliver it.



This is one of the best plugin/component/module you can have for your money! 5 stars for the software, 6 stars for the developer (Tuan). All I can say is support is great, software is great, everything is great!

One of the best!


Posted on 03 August 2009
All I can say that this is one of the best script you can find out there. It is very easy to use and configure. The support is top notch. Templating is also very easy! All I can say is this is the best value of all components out there! You really get what you pay for and more!
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