Program says it does things that any other CRM will do. Be prepared for a lot of set up and communication back and forth with support.
Ease of use
Poor documentation. Only very simple instructions
Support is given on the easy questions. Anything difficult is put off or called a bug and then it just dies.
Only very simple information, not detailed enough for doing anything but very ordinary tasks.
Value for money
They don't stand by their product and will not refund you money for ANY reason.