Profile: Andrew


Hitsteps Ultimate Web Analytics

Complete suit

Posted on 24 January 2016
Functionality

It is amazing and complete. Features offered are way more than what I need, but it is good to have them. maybe one day I will need them.

Ease of use

It was a breeze to follow step by step instructions and install hitsteps. service itself too using a easy to use interface and make it easy

Support

I asked them few questions about ability to configure multi user and multi agents for live chat section and receive a response within 6hrs.

Documentation

Everything is so easy that I didn't need any documentation (except live chat agents which hitsteps support instructed me)

I used this to: My company website where we have many online visitors, and hitsteps was able to illustrate our online users in a nice way to us for very first time. so far we have used analytics section, live chat section and discovering usage of other sections as well. keep it up hitsteps.
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